SYSTEM ACCESS

All Chaplains can access the Street Chaplain system by selecting the “Member Access” below. Centre Directors and Administrators can access the system by selecting the “Admin Access” link. Please reach out to your Centre Director or Administrator if you have any questions.

MEMBER ACCESS

CENTRE AND SUPERVISOR ACCESS

Members may use the link below to submit a request or report a problem which they may experience with our systems.

Submit a Service Request or Report a Problem

FREQUENTLY ASKED QUESTIONS

1. Street Chaplains Application - New Members Getting Started

Select the Member Access button below and navigate to the Login/ Registration Page.

New Members – Select the New Member link and navigate to the Registration Page

New Members complete the registration process by accepting the terms, completing all the fields and the declaration at the end of the form.

2. Why can I not access the Street Chaplain Application on my devices?

Your device settings and access restrictions may prevent navigation to and in the application.

Please ensure that you have updated the devices settings as per the information below:

Follow the link below and update your device settings as per the details provided

User Device Settings

3. What happens when I register as a New Member?

You will receive a link which confirms that you want to activate your Profile in the application.

Please Note: The email may land in your spam folder dependant on your spam filter and provider settings.

The email will confirm the following:

You are almost there! Click on the link below to activate your account.

URL with your registration information will appear here

Please reach out to support@streetchaplain.com if you experience any account creation issues.

Thank you,

Membership Support
support@streetchaplain.com
Street Chaplains
Western Australia

Select the UPDATE button

A message will indicate that your account is now active and you may login with the details registered.

You will receive an email confirmation that your account is now active

The email will confirm the following:

Dear [chaplain name], Your Street Chaplain Member Account is now active. Please reach out to Member Support if you have any concerns.

Member Support
Support@streetchaplain.com
Street Chaplain Western Australia

4. How do I change my password?

You can change your password anytime at the login page or within the application.

Select the Forget Password? link on the Login page and navigate the the password reset page.

Type your email address with which you have registered and following the prompts

The following message will appear:

An email will be sent to your email address with the following message:

Dear User,

We have received your request to reset your password.

Reset your password now by clicking on the link below.

This link will expire within 2 hours of receiving this email. URL with rest link will appear here

Thank you,
Street Chaplain, WA

Your will be redirected to the password reset page once you select the URL link in the email message.

Once you have typed and submitted the new password in the fields, a confirmation message will appear confirming that your password reset was successful.

5. Are there any documents available?

Yes, an application user manual is available once you log into the application.

Below an Overview Video of the key features of the Member Application